CLOUD SERVICE GROUP LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number, business address)
- Business information (company name, industry, revenue, years in business)
- Financial information necessary to process your funding application
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Process and evaluate your funding applications
- Communicate with you about our services
- Provide customer support
- Improve our services and website
- Comply with legal obligations
- Send marketing communications (with your consent)
3. SMS & Text Message Communications
If you opt in to receive text messages from CLOUD SERVICE GROUP LLC, the following terms apply:
Consent
By providing your phone number and checking the SMS opt-in box on our contact form, you expressly consent to receive recurring marketing and promotional SMS/MMS messages from CLOUD SERVICE GROUP LLC, including offers, updates, and information about our financial products and services, sent using an automated telephone dialing system (ATDS).
Message Frequency
Message frequency varies. You may receive up to 4 messages per month, though actual frequency may be lower depending on your preferences and our promotional schedule.
Standard Rates
Message and data rates may apply. Check with your mobile carrier for details on your specific plan.
Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message confirming your opt-out.
Help
For assistance or questions about our text message program, reply HELP to any message or contact us at maurice@cloudservicegrp.com.
Not a Condition of Purchase
Consent to receive text messages is NOT a condition of purchase or use of our services. You may still apply for and receive funding without opting in to SMS communications.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our business operations (under strict confidentiality agreements)
- Financial institutions involved in funding your application
- Legal authorities when required by law or to protect our rights
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
- Withdraw consent for SMS communications at any time
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
CLOUD SERVICE GROUP LLC
4 Townsend Pl
West Long Branch, NJ 07764
Email: maurice@cloudservicegrp.com
12. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
13. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.